Frequently Asked Questions

How do I contact the Federdal VA?
VA National call center: 1-800-827-1000. The regional office is located at 210 Walnut Street, Des Moines, IA 50309

How do I know if I qualify for Veterans benefits?
To be considered a “Veteran”, you must have served on federal active duty other than training, and you must have received an “Honorable”, “Under Honorable”, or “General” discharge. The minimum amount of active duty time required varies for different benefits and what time period the Veteran served in. Certain programs require that active duty time was served during a war period. Some VA benefits are based on income, and some are not. And individuals who served in the National Guard or Reserve forces for at least 20 years may also qualify for certain benefits. We encourage you to schedule an appointment at our office to meet with a Veteran Service Officer to discuss your personal circumstances and find out what benefits you may qualify for.

Where can I call for a ride to the VA Hospital in Iowa City?
The Veterans transportation van at 319-486-2158. Rides are scheduled between 9:00 A.M. - 4:00 P.M. Monday - Friday. This service is coordinated by NE IA Area Agency on Aging

What is the telephone number for the VA Clinic in Waterloo?
The phone number is 319-235-1230.
The Waterloo VA Outpatient Clinic is located at 945 Tower Park Dr., Waterloo, IA 50701-3500. Office hours are 8:00 a.m. - 4:30 p.m., Monday-Friday.

What is the telephone number for the VA Hospital?
Iowa City 1-800-637-0128
Des Moines 1-800-294-8387

Where is the Iowa Veterans Home?
1301 Summit Street, Marshalltown, IA 50158. The phone number is or 1-800-645-4591 for admissions information.

When does the Commission of Veteran Affairs meet?
The Commission meets once a month, generally the 1st Wednesday of the month at 4:30 P.M. You can call the office at 291-2512 for their next scheduled meeting.