General Information

Bennie E. Spain, Executive Director
Pinecrest Building
1st Floor
1407 Independence Avenue
Waterloo, IA 50703

Phone: ( 319)291-2512
Fax: (319)291-2645

Office Hours: 8:00 A.M. to 4:30 P.M., Monday thru Friday. Seen by scheduled appointment.

Mission Statement
The Commission of Veteran Affairs and office was established per Chapter 35B of the Code of Iowa. The Commission endeavors to assist
honorably discharged Veterans/Dependents by respectfully and judiciously promoting communication, cooperation and education between
the Veteran, legislators, and the public and private sector to insure that the NEEDS of the Veteran/Dependents are being met.

The staff attempts to serve all veterans plus their spouses and/or eligible dependents. Veterans/spouses/dependents can receive relief as well as service work. Under relief, we can provide emergency monetary relief to veterans, their spouses and/or dependents. The staff provides a broad range of service work ranging from Eligibility Verification Report (EVR) forms to the more complicated disability and compensation forms. By providing service work, millions in federal benefits can be allotted to county veterans.

The Commission and staff realize the keys to success are education, communication and cooperation. By communicating with county veterans and other human service agencies, coordinating information and benefits saves Black Hawk County tax dollars.