General Policies

This is a Veteran’s Preference Program established by Chapter 35B of the Code of Iowa. This office was established to assist veterans and their eligible dependents who are legal residents of Black Hawk County.

Commissioners:
Rickie L. Cox, J. Mark Linda,
Vilas L. Morris, Marsha K. Tovar,
Larry D. Walters
Black Hawk County
COMMISSION OF VETERAN AFFAIRS
1407 Independence Avenue
Pinecrest Building First Floor
Waterloo Iowa 50703
Executive Director
Bennie E. Spain
(319) 291-2512
(319) 291-2645 FAX


GENERAL POLICIES OF THE
BLACK HAWK COUNTY VETERAN AFFAIRS COMMISSION

THE COMMISSION, THE EXECUTIVE DIRECTOR/ADMINISTRATOR AND STAFF OBSERVE VETERAN/ELIGIBLE DEPENDANT CONFIDENTIALITY. ALL VETERAN INTAKE INFORMATION IS CONFIDENTIAL. ALL REPRESENTATIVES OF THE VETERAN/DEPENDANT MUST PRESENT LEGAL DOCUMENTATION. ALL WHO MAKE INQUIRY OF VETERAN/DEPENDENT INFORMATION MUST PRESENT LEGAL DOCUMENTATION. LEGAL DOCUMENTATION INCLUDES, BUT IS NOT LIMITED TO, POWER OF ATTORNEY DOCUMENTATION, SIGNED RELEASES OF INFORMATION, AND COURT DOCUMENTATION. SECTION I: DEFINITION OF A VETERAN

A Veteran means a resident of this state who served in the armed forces of the United States and who was discharged under honorable conditions according to Chapter 35.1 Code of Iowa.

SECTION II: ELIGIBILITY

Eligibility will be determined by military discharge review and review of the office application.

Eligible Dependent: means a spouse and/or natural/adopted children of the Veteran. Children must be in the home, under the age of 18 and still in high school.

Local or National Crisis: In the event of a local or national crisis, the Black Hawk County Veteran Affairs Commission can suspend any section of its operating policy.

Veterans/Homeless Veterans: and/or eligible dependents seeking assistance, must provide proof of living within Black Hawk County for a period of 30 days.

Transients: Assistance may be granted on a one-time only basis within a 12-month period.


SECTION III: AREAS OF MONETARY ASSISTANCE

The following areas of assistance may be granted only when funds have been allocated. The Black Hawk County Commission of Veteran Affairs reserves the right to increase or decrease areas, amounts and duration of assistance. If a client is denied assistance, the Veteran/eligible dependent has the right to appeal. If a designated employee made the decision from which the appeal is taken, the appeal shall be to the Director. If the Director made the decision from which the appeal is taken, the appeal shall be to the Commission and the Commission’s decision is final.

The Veteran Affairs Director may exceed the established allowances and/or eligibility criteria if the action is consistent with the Black Hawk County Veteran Affairs Commission mission to ensure that the needs of the Veteran/eligible dependents are met.
SECTION IV: BURIAL

This office will utilize the Commission’s Burial Policy as approved by the Black Hawk County Board of Supervisors.

SECTION V: CLOTHING/FURNITURE

A clothing/furniture referral may be issued to St. Vincent De Paul, Salvation Army, Goodwill, or any other agency that provides assistance. A clothing/furniture allowance may be provided.

SECTION VI: EDUCATION

Assistance may be granted to qualified Veterans and/or eligible dependents for testing to receive professional certification, professional license renewal, GED, short term training to receive certificates necessary for employment or any other request determined legitimate by the Commission and or its Director.

SECTION VII: HOME REPAIRS

Home repair assistance may be granted in an emergency situation or for safety issues.

SECTION VIII: MEDICAL

The Veteran will be referred to the VA Outpatient Clinic or Hospital. The Commission may provide assistance with medical necessities.

SECTION IX: TRANSPORTATION

Transportation to the Veterans Administration Medical Center may be provided by the Veterans Transportation Van. If the van is not available, a gas slip may be issued. Bus passes or bus tickets may also be provided.


SECTION X: SERVICE WORK

Per Chapter 35B.6 subsection 1 of the Code of Iowa, Service Work is, but is not limited to the following:
APPEAL

Every applicant, whether relief is denied in whole or in part, shall be informed in person, by telephone or by ordinary mail the applicant’s right to appeal such decision. The applicant shall be informed of the method and time by which an appeal may be taken.

APPEAL HEARINGS

Applicant’s appeal shall be heard ‘de novo’ at the time scheduled in the agenda unless a continuance is requested by the applicant. Applicant shall be permitted to present whatever evidence they desire in support of the appeal, including testimony, having other witnesses testify, offering documentary evidence and reasonable cross examination of other witnesses, if present. The technical rules of evidence shall not apply. The Commission may set reasonable times for the presentation of the parties at any appeal. The applicant’s file shall be admitted into evidence. The Commission may question the applicant. The appeal will be tape-recorded. When the Commission deliberates on the appeal, no parties shall be present.
ACTIONS OF THE COMMISSION

We as a Commission reserve the right to amend, delete or make revisions to the General Policies contained in this format at a future meeting of our Commissioners.

We as members of the Black Hawk County Commission of Veteran Affairs have adopted the General Policies contained in this format.

Signed to be effective February 3, 2010.

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Rick L. Cox, Chairperson

________________________________________
J. Mark Linda, Vice-Chairperson

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Larry D. Walters, Secretary

________________________________________
Vilas L. Morris, Member

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Marsha K. Tovar, Member

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Bennie E. Spain, Executive Director


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