Purpose
Black Hawk County Community Services will provide funeral assistance to people with legal settlement in Black Hawk County who are indigent thru the Black Hawk County Community Services Office.
Assistance
Black Hawk County Community Services will pay the following for services to be rendered:
Rates
Applicants will be determined indigent and eligible for assistance if their representative affirms that they meet the conditions outlined in the Black Hawk County Burial Affidavit.
Reimbursement
Any reimbursements realized from Veterans Administration
Death Benefits or monies from private sources including savings, life insurance, sale of property, bonds, general income, etc., shall be deducted from the assistance allowance provided by the Community Services Agency unless said reimbursement falls under the Exception rule as stated below. The County will be responsible for collecting all reimbursements.
Exception to Policy
When special and/or unusual circumstances shall occur, the Director shall obtain approval of the Board of Supervisors, by majority, for approval of extra funds needed.
Appeal Process
Any applicant who is denied assistance shall be informed of that decision in person, by telephone, and/or by mail. He/she may appeal that decision in writing to the Director of the Black Hawk County Community Services Office within five (5) working days. The Director shall conduct a 1st level appeal within ten (10) working days of the appeal request. The Director will issue a decision within five (5) working days of the appeal interview. Applicants not satisfied with the Director’s decision may proceed to appeal process outlined in County Ordinance, Chapter 4 General Relief Program, and Section 1-4-10 Appeal. Assistance in filing the appeal shall be provided to any applicant who has difficulty because of inability to read, write, or understand the appeal process.